Frequently Asked Questions

Discover how the unique solution of addresses these problems by reading the answers to some of the most frequently asked questions below

What is Index? Why do clients choose Index?

Index is a tech recruitment platform for hiring high-performing tech talent remotely. The platform helps tech companies, large and small, scale their engineering teams with expertly-vetted software engineers from all over the world, making sourcing, assessing and recruiting simple, effective, and unbiased for both companies and candidates.

Pre-vetted, highly-qualified tech talent from Europe and Latin America

A diverse pipeline of more than 10,000 engineers

60+ hours of engineering time saved per hire

Lower development costs by 40%

95% retention success rate

Tech companies can hire pre-vetted, high-performing remote software talent in over 100+ tech skills, and the recruitment process typically takes a few days. Clients choose Index for our longevity in the market and for our services:

  1. Sourcing experienced AI engineers
  2. Creating remote team on demand
  3. Providing project-base development

We have been in the industry for a significant period of time and have established ourselves as a reliable and trustworthy partner for clients and developers alike.

Moreover, we prioritize long-term assignments for our developers and take significant measures to ensure their satisfaction. Unlike platforms such as Upwork and Toptal, or even traditional agencies, we offer dedicated Account Managers who provide continuous support to our tech talent. By leveraging AI and Big Data tools, we streamline the sourcing, screening, interviewing, and matching processes, making it more efficient, transparent, and effective.

Why do developers choose Index?

Index offers long-term assignments with an established framework of collaboration focused on a high level of tech talent retention. Developers choose to join Index platform for the certainty, job security and steady income it offers.

What is the difference between Index and a Recruitment Agency?

Index is a talent platform for (meticulously) vetted software engineers, mostly sourcing and recruiting its talent in Serbia, Ukraine, Northern Macedonia, Bosnia & Herzegovina, Romania, Turkey, Poland, Brazil, Argentina, and Columbia.

We pride ourselves on being a client-focused tech recruitment platform that delivers high-quality results. At Index, we never charge any fees to our clients, and we strive to work as efficiently as possible to deliver exceptional results in a timely manner. With a vast and diverse database of talented developers, we are confident that we can find the perfect fit for any project. We are also dedicated to being actively involved in the engagement process and take full responsibility for ensuring our developers are satisfied and retained for long-term success.

How is Index different from platforms like Toptal, Upwork, and Fiverr?

At Index, we prioritize the quality and reliability of our tech talent. We conduct rigorous vetting processes to ensure that companies have access to highly skilled software engineers who possess not only exceptional technical expertise but also strong ethical values and international experience. When you work with our software engineers, you can rest assured that they are fully committed to your project.

We carefully assess their skills and ensure that their time is effectively managed, allowing them to dedicate their full attention to your project. Additionally, we handle all aspects related to their payments, compliance, and integration, streamlining the process for you.

By partnering with Index, you can say goodbye to scammers and unreliable freelancers. We take pride in providing a trustworthy platform that eliminates the risks associated with working with unscrupulous individuals. Our focus is on connecting you with responsible and dedicated software engineers who are committed to your project's success.

Additionally, Index is known for establishing loyal, long-term partnerships with its clients, leading to a:

97% of successful assignments and trials passed

95% tech talent retention rate

90% matches with the platform's first suggested candidate

Who are your clients?

Most of Index's clients come from various industries, including SaaS, eCommerce, gaming, web3, blockchain, cryptocurrency, fintech, healthcare, media, gaming, and entertainment, and more.

Unicorns, enterprises and promising start-ups like Omio, Perforce Software, SimpliField, MATSUKO, Venly, and Glopal use Index mainly for 3 reasons: Speed, Retention & Finding high-performing talent in rare & difficult-to-recruit tech stacks.

They have partnered with Index for various purposes to hire accomplished developers, reduce time-to-hire, optimize headcount costs, and save up to 40% on product development.

What makes Index talent a high-performing tech talent?

At Index, we utilize various filtering layers to curate an exclusive selection of high-performing profiles for our clients. This ensures that the tech talent we assign to your project possesses the following qualifications:

  • 3-4 years of experience in a particular tech stack and 6+ years overall
  • Extensive experience in specific technology
  • Expertise in the client's industry
  • Professional assessments, tests, and certifications
  • An upper-intermediate level of English
  • Excellent soft skills, understands value, and fits culture
  • Background in remote work and international projects
  • Proactivity, ability to take the lead and initiative

Do your software engineers work remotely and full-time?

Our engineers typically work 8 hours per day, 40 hours per week, and become part of your team, dedicating their time solely to your project. Short-term engagements or project-based work can also be discussed with your Account Executive.

As a company, we prioritize a long-term, high-retention engagement with our tech talent. You will always have a dedicated account management team available to assist you in any way.

How do you source, vet and test your tech talent?

Sourcing tech talent at

95% of our tech talent comes from CEE, CIS, Balkan countries, Caucasus, Baltic states, and LatAm - hot talent spots renowned for their qualified engineering expertise. Why these regions? Because LatAm & Central Eastern Europe means quality of work standards that are close to American. It also means decent rates and Western work ethics.

Vetting tech talent at’s advanced vetting has several stages. First, the talent recruitment department checks the developers’ CVs and background. If their expertise looks promising, the matching specialists invite devs to the online interview. At the interview, the soft skills and language proficiency are checked. After the soft skills, references, and language check comes the technical screening. Finally, the thoroughly checked candidate is included in the pool of available tech talent. Our promise is to shortlist suitable candidates for final screening in 1-2 days. Once all terms are established—availability, salary, profile quality— the software engineers meet with the client for the two-stage job interview. Only the fittest make the final cut and our acceptance rate is less than 3%.

With its thorough vetting process in place, tech companies can assign only the top 3% performers based on: experience, technical expertise, proficiency in multiple programming languages, problem-solving and leadership skills, software design abilities, data structures and algorithms, and many more.

Read more about how vets software engineers at different levels.

Testing tech talent at

We test software engineers on four levels: soft skills, remote background, tech competencies and expertise, and industry-specific knowledge.

As a result, only the top 3% of applicants go through, which means that every software engineer shortlisted for your project is guaranteed to be the best in terms of qualifications, quality, and performance.

How to hire software engineers via Index?

Companies can hire tech talent in just 4 simple steps:

Share the skills you need

You’ll be able to schedule a call where an expert will understand your requirements.

Receive 3-4 hand-picked candidates

Our team of proficient sourcers, vetters and matchers will find the best match for your needs. You’ll get a list of pre-vetted candidates within 24 hours.

Schedule interviews as per your convenience

Select and meet the developers you would like to interview.

Begin your trial within days of your interview

Onboard proficient tech talent in under a week with a no-risk, 2 week trial period.

If you are looking to hire remote tech talent, join our platform and build a high-performing tech team today.

What are the general rates?

The hourly rate of developers ranges between $50 - $85 for Java, JavaScript, Python, C++, Kotlin, Node.js, Data Engineer, Project Manager, UI/UX, QA professionals and $80-120 for Team Lead, Full-stack & DevOps roles or hard-to-recruit positions like RoR, Rust, Dart or Go.

Our rates correspond to the quality of service we provide, as we exclusively offer high-performing tech talent profiles to our clients.

Are the talents hired by you directly? Are they on your payroll?

We aren’t employers but the venue where clients and tech talent connect for the innovation and performance of software development services. We aren’t a party to any contracts and agreements between the client and talent. What does it mean?

  • We don’t employ programmers.
  • We are not employers — with all that entails.
  • We can’t be product managers — and we won’t be. It’s the developers’ responsibility to deliver quality code on time.
  • It’s the responsibility of the client to control it and pay software engineers on time.
  • All the developers are independent contractors, free from any supervision or control.
  • does not withhold taxes including, unemployment insurance, workers’ compensation, employer’s liability, social security or other payroll withholdings.

Are there any additional fees?

There are no fees for posting job opportunities on our platform. However, if you choose to hire with us, there is an upfront monthly payment based on the tech talent rate and number of working days.

Moreover, offers you a risk-free, two-week trial for the newly-assigned software engineers. You start paying only after the trial ends.

What are the contractual relationships? What is your margin?

The standard contractual relationships can be described as follows:

Clients sign a direct contract with acts as a middle-man between you and the assigned software engineers deals with billing, payments, and related services on its own for a hands-off approach

Our margin covers services of finding and matching candidates from our talent pool, standardized contracts, invoicing, and customer support in case of any possible questions during the whole period of work with software engineers.

How does your billing work? When will I be charged? billing consists of:

One-time deposit. Applied as a credit to your first invoice once you make a hire. If you decide not to move forward, your deposit will be refunded completely.

Weekly/Monthly payments throughout the project duration.

Developers are paid for the hours spent performing your project’s tasks. Our billing cycle is weekly/monthly, and we calculate charges based on the number of hours reported by the developer's timesheets.

How long does it take to receive candidates?

In a typical engagement, in almost all cases we’ll introduce you to candidates in over 100+ skills within 48 hours, and 90% of our clients hire the first candidate we introduce. The hiring process typically takes 7 business days.

What is the minimum duration of the engagement?

At, we require a minimum contract duration of 6 months for full-time hires. However, we understand that each project has unique needs and can discuss the possibility of hiring developers on a project basis to best meet those needs. Please feel free to reach out to our team to discuss your specific requirements further.

For which skills can I hire software engineers from Index? covers 100+ tech skills and offers remote developers for 15+ job types, including front-end, back-end, full-stack, database, mobile, DevOps, and AI/ML developers, UI/UX designers based on tech roles, skills, and seniority.

Some of our most in-demand tech stacks are:

  • Java
  • JavaScript
  • React.js/Node.js
  • Django
  • Ruby on Rails
  • DevOps
  • Swift
  • Ruby
  • Kotlin
  • Go
  • React Native
  • Typescript

Besides software developers, offers remote Data Engineers, Data Scientists, AI/ML specialists, Cybersecurity professionals, Database experts, DevOps, QAs, UI/UX designers, Software Architects, Project Managers, across 100+ skills, specializations and seniority roles.

Looking to hire engineers for your highest priority projects?

Get started today

Do you offer local remote talents?

Yes, since we’re a global tech recruitment platform, we can come up with candidates from a particular region. Just share your preferences and our talent recruiters will find the best candidates that meet your specific location requirements. Our vetting process ensures that our developers can provide proof of their current location.

How many active developers do you have?

Currently, over 200 developers work full-time on our clients’ projects.'s talent network boasts over 10,000 pre-vetted software engineers. So why waste time sifting through resumes and conducting endless interviews? Let connect you with the right talent for your needs.

Do all Index engineers speak proficient English?

Yes, they do. It’s one of our main selection criteria. Only developers with good conversational English make the cut. So you can count on clear and productive communication.

How experienced are your developers?

70% of currently engaged developers have at least 5+ years of experience in one particular tech stack and are high performers on their tech teams.

Can I interview and test the developer on my own?

By all means! Even though all our tech talent is shortlisted according to your project, you can request a live coding/test task or let know what questions you would like to be added to the screening process, and our account executive will adjust your request and run the interview accordingly.

What if an Index engineer underperformers?

No worries. Every single client has a dedicated account manager who’s there to understand your concerns and hear your claims. So, if a developer isn’t the right fit, misses deadlines or fails to meet your expectations, we’ll suggest more candidates for you who’s better suited for your team based on previous learnings and red flags. We’ll do it without shifting your project schedule or costs. Admittedly, we did it just once. It’s our promise, just in case.

Will my intellectual property and confidentiality be protected?

As a client, you will own the intellectual property of all paid-for work. We also provide an NDA to protect the confidentiality of your request, and tech talent is also covered under the agreement.

Is it better to hire tech talent through Index or via contract? offers a competitive advantage to tech companies seeking to establish an effective and trustworthy framework of collaboration with a legal entity. Our platform is ideal for those companies looking to improve their:

  • Speed of hiring
  • Access to a global remote tech talent
  • Long-term engagement
  • Talent retention

Contact us

Fill out the form on the contacts page and ask your question

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