Anti-Spam Policy

Last Updated: November 11, 2026

1. Introduction

Index.dev (registered as Index Soft Limited) is committed to maintaining high standards of email hygiene and complying with applicable anti-spam and data protection legislation, including the CAN-SPAM Act of 2003, the General Data Protection Regulation (GDPR), and the Privacy and Electronic Communications Regulations (PECR).

We maintain a zero-tolerance policy towards spam and strive to ensure that all business communications are relevant, transparent, and respectful of recipients' preferences and privacy rights.

2. What is Spam?

Spam generally refers to unsolicited bulk commercial email sent without an appropriate legal basis or in violation of applicable electronic marketing regulations.

We consider email communications unacceptable when they are misleading, irrelevant, sent without a lawful basis where one is required, or do not provide recipients with a clear and accessible way to opt out of future marketing communications.

3. Our B2B Communication Practices

As a global talent network connecting companies with software engineers, Index.dev primarily engages in Business-to-Business (B2B) communications.

Our outreach practices follow these principles:

No Purchased Lists

We do not buy, sell, or rent email lists. Our outreach is based on targeted business research, which may involve publicly available professional information and legitimate business intelligence tools.

We focus on identifying relevant business leaders, founders, hiring managers, and other professionals whose responsibilities or business needs may align with our engineering services.

Lawful and Relevant Communication

We conduct B2B outreach in accordance with applicable data protection and electronic marketing laws.

Where permitted by law, we may rely on legitimate interests as a lawful basis for processing professional contact information, subject to an appropriate assessment and the rights of individuals.

Where prior consent is required for electronic marketing communications, we seek such consent before sending marketing emails.

We aim to ensure that our communications are relevant to recipients' professional roles and potential business needs.

Clear Identification

Every email sent by our team clearly identifies the sender's name, their role at Index.dev, and accurate contact information.

We do not use deceptive subject lines, misleading sender identities, or forged routing information.

Easy Opt-Out

Every marketing or outreach email contains a clear, conspicuous, and functional unsubscribe link and/or instructions on how to opt out of future emails.

We also implement List-Unsubscribe headers to allow seamless opt-outs via email clients.

Prompt Processing of Opt-Out Requests

We process opt-out requests promptly and in accordance with applicable legal requirements.

Once a recipient opts out, we take appropriate measures to prevent further marketing communications to that recipient, including maintaining suppression records where necessary to respect their preferences.

4. Acceptable Use by Our Network

This Anti-Spam Policy applies to all employees, contractors, and partners acting on behalf of Index.dev.

All individuals involved in business communications are expected to comply with this policy and applicable anti-spam regulations.

Any team member found violating this policy or engaging in unauthorized mass-emailing may face disciplinary or corrective action, including termination of access to company communication systems.

5. Reporting Spam and Abuse

If you believe you have received an unsolicited or inappropriate commercial email from Index.dev or any domain associated with us, please forward the email with your comments to contact@index.dev.

We take all spam and abuse reports seriously and investigate them promptly.

Where appropriate, we take corrective action, including updating our suppression records to prevent further unwanted marketing communications.

6. Contact Us

For any questions regarding our Anti-Spam Policy, email communication practices, or personal data processing, please contact us at:

Index Soft Limited

Convene, Floor 4, 22 Bishopsgate

London, EC2N 4BQ

United Kingdom

Email: contact@index.dev