For EmployersWhat is a North Star metric?
A North Star metric is the one measurement that’s most predictive of a company’s long-term success. To qualify as a "North Star," a metric must do three things: lead to revenue, reflect customer value, and measure progress. If a metric hits those three points, and every department contributes to improving it, the company will grow sustainably, or so the theory goes.
Radu Poclitari, Copywriter